Privacy Policy

Effective Date: 27 June 2026

Introduction

This Privacy Policy describes how UPSC ZONE AI, founded by Satendra Singh ("UPSC ZONE AI", "we", "our", or "us"), collects, uses, stores, shares, and protects your personal information when you access or use our website, mobile applications, AI-powered learning platform, APIs, and related services (collectively, the "Platform").

By using our Platform, creating an account, or accessing any of our services, you agree to the collection and processing of your information in accordance with this Privacy Policy, our Terms of Use, and applicable laws of India, including the Digital Personal Data Protection Act, 2023.

Our services are intended primarily for users in India, and your personal data is processed and stored primarily within India or with trusted cloud service providers that maintain appropriate security standards.

Information We Collect

We may collect:

• Name
• Email address
• Mobile number
• Profile information
• Login credentials
• Learning history
• Test results
• AI interaction history
• Voice recordings used for AI Voice Tests (where applicable)
• Payment and subscription information
• Device information
• IP address
• Cookies and analytics data

How We Use Your Information

Your information is used to:

• Create and manage your account
• Provide AI-powered personalized learning
• Deliver test series and performance analytics
• Improve our AI models and platform
• Process subscriptions and payments
• Respond to customer support requests
• Maintain platform security
• Comply with legal obligations

Data Sharing

We do not sell your personal information.

Your information may be shared only with trusted service providers such as payment gateways, cloud infrastructure providers, analytics providers, or government authorities where required by law.

Data Security

We implement industry-standard administrative, technical, and organizational safeguards to protect your personal information. While we take reasonable measures to secure your data, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention and Deletion

You may request deletion of your account by contacting us or through your account settings (when available). Certain information may be retained as required by law or for fraud prevention, dispute resolution, and legitimate business purposes.

Your Rights

You may request to access, correct, update, or delete your personal information, subject to applicable legal requirements.

Changes to this Policy

We may update this Privacy Policy periodically. The revised version will be published on this page with an updated Effective Date.

Contact / Grievance Officer

Grievance Officer: Satendra Singh
Organization: UPSC ZONE AI
Email: [email protected]
Website: https://upsczone.in

If you have any questions or complaints regarding this Privacy Policy or the processing of your personal information, please contact us using the details above.